You can do this either from the three buttons at the top or from the View drop-down menu When you get the black screen, could you try maximizing the window? That can cause the app to re-render and may resolve the issue.Do you have hardware acceleration enabled? If so, try disabling it and let us know if that makes a difference.Does this happen when manually launching the app from the Finder or when the app starts automatically on machine startup? Or does it happen with both?.Users//Library/Application Support/Spotify/prefs Could you please provide us your pref files? This can be found in the following directory:.Can the user hit the maximize/minimize buttons? Does doing so resolve the issue?įor MacOS, please provide us the following info, alongside the device model MacOS version and app version:.Does this occur with Hardware Acceleration disabled?.Is this happening with autostart or regular manual starts of the app?.Repairs performed by untrained individuals or using nongenuine Apple parts may affect the safety and functionality of the device.%appdata%\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\LocalState\Spotify\prefs If none of these solutions work: If you have an Apple display and can’t correct the problem, contact Apple or an Apple Authorized Service Provider for service. Repairs performed by untrained individuals or using nongenuine Apple parts may affect the safety and functionality of the device. If you suspect your Apple display contains a high number of anomalies, contact Apple or an Apple Authorized Service Provider for service. If you see bright or dark spots on a flat-panel or Mac laptop screen: Your display may have pixel anomalies. Try relocating nearby electrical devices, or moving your Mac and display. You may also be experiencing interference from a nearby power line, a fluorescent light, a radio, a microwave oven, another computer, or another electrical device. If the display is flickering: Make sure your Mac and display are connected to one another with good quality cables and adapters. Then click the button to detect the display. To see the Detect Displays button, press the Option key. Choose Apple menu > System Settings, then click Displays. If your display is blurry: Make sure your Mac has detected that display. If that doesn’t work, try calibrating the display. (You may need to scroll down.) Click the pop-up menu next to “Color profile” on the right, then choose Thunderbolt Display. For example, if you’re using a Thunderbolt display, choose Apple menu > System Settings, then click Displays in the sidebar. If the colors don’t look right: Try using the display profile designed for your display. If images are too large or too small: Try adjusting your display’s resolution. If the display is black or dim: Try adjusting your display’s brightness. Get started with accessibility features.Use Sign in with Apple for apps and websites.Watch and listen together with SharePlay.Share and collaborate on files and folders.Sync music, books, and more between devices.Make and receive phone calls on your Mac.Use one keyboard and mouse to control Mac and iPad. Use Live Text to interact with text in a photo.Make text and other items on the screen bigger.Install and reinstall apps from the App Store.
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